FAQs

You'll receive an order confirmation email straight after checkout. If you can't see it, check your junk folder, or email us at contact@canegroveco.co.uk and we'll confirm it for you.

Email us at contact@canegroveco.co.uk as soon as possible with your order number. We'll do our best to update or cancel it before it's dispatched. Once it has been sent, you can return it within 30 days.

Yes. Gift cards are available in £25, £50 and £100 values and can be found in the Shop menu.

UK Standard Delivery is £5.99 and International Standard Delivery is £14.99. Your delivery charge is shown at checkout before you pay.

Orders are dispatched within 1 to 3 working days. UK delivery usually takes 2 to 5 working days after dispatch, and international delivery usually takes 7 to 21 working days.

When your order is dispatched we'll email you a shipping confirmation with tracking details. You can also log in to your account to see your order status.

Yes, we ship worldwide. Prices can be shown in your local currency, and import duties or taxes may be charged by your country on delivery.

You can return items within 30 days of receiving your order. Items must be unworn, unwashed, with tags attached and in their original packaging. See our Delivery & Returns page for full details.

Log in to your account, open your order and select Request return. Once approved, we'll email you return instructions. Start a return.

Once your return arrives and has been checked, your refund goes back to your original payment method within 10 working days. Your bank may take a few extra days to show it.

Yes. Email contact@canegroveco.co.uk within 30 days of receiving your order and we'll exchange it, subject to stock.

Email contact@canegroveco.co.uk with your order number and a photo of the item, and we'll arrange a replacement or refund.

Fit guidance is shown on each product page. If you're between sizes or unsure, email us and we'll help you choose.

Please follow the care label inside each garment to keep it looking its best.

All available payment methods are shown at checkout.

Unless stated otherwise, only one discount code can be used per order.

No, but an account makes it easy to track orders and start returns.

Tap the bookmark icon on any product to save it, then open your wishlist from the bookmark icon at the top of the site. Saved items stay on the device you saved them on.